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As current health orders change it's important to understand what you can and can't do. Therefore, prior to departure,  please contact businesses for the most up to date information regarding their hours of operation and booking requirements. This is especially important for visits to cellar doors and food venues. For more advice click HERE. 

  • For Easter & Anzac Day 2021 trading hours click HERE .
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  • Tour Partner Form

    2019-2020 Fee for Service - Stage 2


  • Thank you for your recently submitted 2019-2020 Fee for Service application. Welcome on board!

    This form is the next stage in completing your application. The following questions are designed to find out more about your business.

    The information will be used to support visitor enquiries and build the capacity of the Hunter Valley Visitor Information Centre team to best respond to customer requests. It will also be used to establish / update your Visit NSW and Visitor Centre website listings.

    Please note if you commence filling in the form you must complete it. You cannot save it and return later. You will need to allow at least 15 minutes, depending on how much information you would like to provide. You will also need your images ready to submit at completion of the form.
  • Business Details

  • KEY CONTACTS

    Please complete all that apply to your business
  • Primary Contact Person

    Must complete ALL fields
  • General Manager / Owner

  • Marketing

  • Sales / Business Development

  • Accounts / Admin

  • Is your business active on social media?

    Select which platforms you use from the list below and then add your links so we can add them to your business listing where applicable (eg: https://facebook.com/HVinfo)
  • Select all that apply
  • Provide a link to each social media profile
  • Tell us about your business

  • Please provide a brief overview of your business
  • Tell us about your product

    Describe your tour set up.  Do you offer full or half day tours, where do you pick up from, what type of vehicle do you use etc?
  • Please list price structure of your tours and describe inclusions.

  • Tour typePriceInclusions/conditionsMinimum paxMaximum pax 
  • Drop files here or
  • Awards and Accreditation

    Does your business have any of the following awards: Hunter Region Tourism Awards, NSW Tourism Awards, Australian Tourism Awards. Please provide details below. You may also submit links to your awards or upload the image with your photographs at the end of this form.
  • Website images

    Please submit images that best reperesent your business.

    Images that are submitted for use by the Hunter Valley Visitor Information Centre  must meet the following criteria:

    1 Feature Image -1080 x 720 pixels (3:2 ratio)

    Hunter Valley Visitor Information Centre website: 6- 12 images of at least 1080 x 720 pixels

    Business logo: 1 image of 960 x 960 pixels

    In addition to the above please provide 1-5 images that can be used to update/establish your listing on VisitNSW.

    ATDW- Online / VisitNSW:

    Photos MUST meet the following criteria, failure to do so may result in your listing not being added:

    2048 pixels wide x 1536 pixels high
    Landscape orientation
    No logos or text on image
    .jpg file type

     

  • 1 image of 1080 x 720 pixels
  • 1 image of 960 x 960 pixels
  • 6 -12 images of 800 x 600 pixels
    Drop files here or
  • .jpeg format no text landscape orientation 2048 x 1536 pixels
    Drop files here or
Hunter Valley Visitor Information Centre WHITE LETTERS 300dpi Rgb

The Hunter Valley Visitor Information Centre is proudly managed and operated by Cessnock City Council.

Contact us

+61 2 4993 6700

455 Wine Country Drive. Pokolbin NSW 2320

vic@cessnock.nsw.gov.au

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Opening hours

Monday-Saturday
9:00am - 5:00pm

Sunday and Public Holidays
9:00am - 4:00pm

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